Refund Policy


1- FOR RF WIRELESS CONNECTIONS-
  • All the hardware installation charges are eligible for a maximum of 50% refund.
  • If you wish to discontinue our services within a 1 year period from the installation date City broadband Network will acquire all the installed hardware by it and will not be liable to provide any refund for the same.
  • All the hardware should be in perfect working condition.
  • All the hardware has a 1 year warranty from installation date excluding LAN cable.
  • Refund will only be provided if a user discontinues our services within a 1 year period from date of installation of connection.
2- FOR FIBER INTERNET CONNECTIONS-
  • All the OTC(One Time Charges) amount taken at the time of installation by City Broadband Network is eligible for 100% REFUND when a user decides to stop our services.
  • All the hardware devices should be in perfect working condition.