1- FOR RF WIRELESS CONNECTIONS-
- All the hardware installation charges are eligible for a maximum of 50% refund.
- If you wish to discontinue our services within a 1 year period from the installation date City broadband Network will acquire all the installed hardware by it and will not be liable to provide any refund for the same.
- All the hardware should be in perfect working condition.
- All the hardware has a 1 year warranty from installation date excluding LAN cable.
- Refund will only be provided if a user discontinues our services within a 1 year period from date of installation of connection.
2- FOR FIBER INTERNET CONNECTIONS-
- All the OTC(One Time Charges) amount taken at the time of installation by City Broadband Network is eligible for 100% REFUND when a user decides to stop our services.
- All the hardware devices should be in perfect working condition.